Best Western Plus Kitchener-Waterloo

ex. Comfort Inn Kitchener

2899 King Street East, Kitchener, ON, Canada, N2A 1A6show map
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2Guests1room
Highlights
8
FabulousBased on  59 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

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Overview

Situated near a market and a mall, the 3-star Kitchener-Waterloo welcomes guests with 97 non-smoking rooms. Built in 1982, the comfortable hotel was renovated in 2011.

The hotel boasts a great setting within proximity to Kitchener-Waterloo Art Gallery. The property is set within 4 km distance from the city center.

Market Square is 36 km from the hotel and University of Waterloo is about 10 km away.

Kitchener-Waterloo Regional airport is situated within a 15-minute drive from Kitchener-Waterloo.

Rooms

Climate control, TV, a patio, a lounge and coffee/tea makers are included in all rooms. They offer bathrooms fitted with a roll in shower, complimentary toiletries and a dryer.

Eat & Drink

A cold buffet breakfast is served every morning in the breakfast area where guests can enjoy pleasant atmosphere. Serving a wide range of dishes, Bangkok Cuisine and Island Grill can be reached within 5 minutes’ walk.

Services

Guests can benefit from car and limousine rentals available at the hotel.

Relax

Kitchener-Waterloo delights guests with a Jacuzzi and a sauna. The onsite fitness facilities include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   97.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Spa and relaxation

Jacuzzi

Spa centre

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Limousine service
  • Wake up service
  • Grocery shopping service
  • Newspaper service
  • Bell staff/Porter
  • Email service

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Spa centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Voice mail
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Bingo CountryBingo Country1700 ft
Air ZoneAir Zone3300 ft
Community Information CtrCommunity Information Ctr3300 ft
Centreville Chicopee CommunityCentreville Chicopee Community1400 ft
Saint Aloysius ChurchSaint Aloysius Church2300 ft
Emmanuel Bible CollegeEmmanuel Bible College2300 ft
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The Bent ElbowThe Bent Elbow200 ft2880 King Street East
Pepi's PizzaPepi's Pizza200 ft2880 King St E
Island GrillIsland Grill500 ft2934 King Street East
Charcoal Steak HouseCharcoal Steak House1000 ft2980 King St. E
Bangkok CuisineBangkok Cuisine700 ft1500 Weber St.East
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Master's ClubMaster's Club1.1 mi
Chicopee Ski ClubChicopee Ski Club1.1 mi
Canadian Auto Workers-1451Canadian Auto Workers-14511.3 mi
Moose LodgeMoose Lodge1.4 mi
Italian Cortina ClubItalian Cortina Club1.4 mi
Knights of ColumbusKnights of Columbus2.1 mi
Kitchener Country Hills CommKitchener Country Hills Comm2.5 mi
K W Croatia ClubK W Croatia Club5.8 mi
Touch of Light Energy TherapieTouch of Light Energy Therapie2.2 mi
Woodside National Historic SiteWoodside National Historic Site3.3 mi528 Wellington St N
Victoria ParkVictoria Park3.4 mi
St. Jacobs Farmers MarketSt. Jacobs Farmers Market8.2 mi878 Weber St North
McCrae House McCrae House 12.1 mi108 Water Street
Guelph Civic Museum Guelph Civic Museum 12.2 mi52 Norfolk St
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Getting around
Airports
Brantford (YFD)21.1 mi
Bus
Bus stop3.2 mi
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Reviews
7.6
FabulousBased on  59  reviews

Rating by category:

8.0
Location
9.0
Rooms
8.0
Service
1.0
Dining
  • 7.0
    Very good

    I was happy with the breakfast and the friendliness of the staff

    Went to our assigned room there was a guy in the room...he was supposed to be checked out according to their books...we had to change rooms...the staff didn't even offer a discount on our room when we had to change rooms...we were pretty dissatisfied .

  • 9.6
    Exceptional

    Nice breakfast and tasty juices.

  • 7.8
    Fabulous

    Comfortable bed, very friendly staff

    Room was near ice dispenser which was very loud and woke me up.

  • 10.0
    Exceptional

    Room had lots of appliences

    Wish breakfast went to 11:00am instead of 10:00am

  • 7.4
    Very good

    Really enjoyed the location, right off the hwy and homey feel.

    Was disappointed that the hut tub was out of service. Plus, the fact when I booked my second night, housekeeping almost broke down the door (luckily the inside latch eas on) and then telephone rang, front desk was questioned why I was in room 227 and how did I manage to book this room? Even though the staff member was apologetic, it still put a damper on our staycation getaway from Toronto for 2 nights for my spouse and I. This was very disappointing and at check out I asked the staff to please check into why this occurred as it was very embarrassing.

  • 7.4
    Very good

    staff at desk were very good.

    King bed had a weak side.always seemed like you were rolling out.Had to sleep crosswise. When booking asked for a quiet area but got beside elevator which was not noisy but other guests did not care about others.

  • 4.2
    Guest rating

    Location

    Could not control even from the wall fan for heat. Could not turn it off, felt like I was sleeping with a blow dryer at my ear all night long, not a good nights sleep . In addition the internet speed was so slow I do not know how business people would be able to work at this hotel.

  • 7.4
    Very good

    Overall, it was comfortable and quiet! The hotel was simple and the parking was good!

    Your pillows are too soft! I had to put a pillow case on the decorative bed roll to use as a pillow! The rooms are a little too tight! We were 3 adults so there was limited movement to get around!

  • 8.2
    Fabulous

    No bar or restaurant for food and no swimming pool.

  • 7.4
    Very good

    Breakfast was good

    Room was a bit crowded had a fear of tripping

  • 8.8
    Superb

    Very friendly and accommodating desk clerk on check in, as were the cleaning staff and the woman looking after the dining area. That can be the difference between a good experience and not so good. Everyone was really friendly.

    My key cards kept going down randomly. I'd get locked out of the room or the exercise area for no reason. Simply had to go to the front counter to have them reset, but still, I've never experienced that before.

  • 6.2
    Good

    Room was nice. Price was ridiculously high.

    Breakfast was very poor. Eggs were rubbery. Bread to toast was stale. Very disappointing!

  • 9.6
    Exceptional

    Great value for money. Breakfast excellent - lots of variety and all included. Staff exceptionally helpful. Nice big room with microwave and fridge.

    Nothing - exceptional property

  • 7.8
    Fabulous

    Front desk staff was very friendly and made a great first impression.

    Could use some updating but not a big deal. This very minor point wouldn't stop me from staying again.

  • 10.0
    Exceptional

    Everything was good very clean and comfortable

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Highlights
8
FabulousBased on  59 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 2 yearsCotFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Brantford (YFD)21.1 mi
Bus
Bus stop3.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room