Best Western Plus Kitchener-Waterloo43.429235, -80.43655
ex. Comfort Inn Kitchener
According to guest reviews, the hotel has been rated as Hotels Recommended by Guests in Canada
Situated near a market and a mall, the 3-star Kitchener-Waterloo welcomes guests with 97 non-smoking rooms. Built in 1982, the comfortable hotel was renovated in 2011.
The hotel boasts a great setting within proximity to Kitchener-Waterloo Art Gallery. The property is set within 4 km distance from the city center.
Market Square is 36 km from the hotel and University of Waterloo is about 10 km away.
Kitchener-Waterloo Regional airport is situated within a 15-minute drive from Kitchener-Waterloo.
Climate control, TV, a patio, a lounge and coffee/tea makers are included in all rooms. They offer bathrooms fitted with a roll in shower, complimentary toiletries and a dryer.
Eat & Drink
A cold buffet breakfast is served every morning in the breakfast area where guests can enjoy pleasant atmosphere. Serving a wide range of dishes, Bangkok Cuisine and Island Grill can be reached within 5 minutes’ walk.
Guests can benefit from car and limousine rentals available at the hotel.
Kitchener-Waterloo delights guests with a Jacuzzi and a sauna. The onsite fitness facilities include a gym and a fitness centre.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.
Year renovated: 2011. Number of rooms: 97.
On-site car park
Late check-in/ -out
Bar/ Lounge area
Free airport shuttle
Sports & Fitness
- Fitness centre
- Golf course
- Free airport shuttle
- Room service
- Car rental
- Self-service laundry
- Dry cleaning
- Limousine service
- Wake up service
- Grocery shopping service
- Newspaper service
- Bell staff/Porter
- Email service
- Bar/ Lounge area
- Business centre
- Meeting/ Banquet facilities
- Computer rental
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Spa centre
- Air conditioning
- Soundproofed rooms
- Tea and coffee facilities
- In-room desk
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Flat-screen TV
- Cable/ Satellite television
- Voice mail
- AM/FM alarm clock
Rooms and availability
2 Queen-size beds2 Queen-size beds, 1 Double bed
In the Room
1 King-size bed
In the Room
1 King-size bed
Sleeping arrangements for 4 persons
- City landmarks
Rating by category:
I was happy with the breakfast and the friendliness of the staff
Went to our assigned room there was a guy in the room...he was supposed to be checked out according to their books...we had to change rooms...the staff didn't even offer a discount on our room when we had to change rooms...we were pretty dissatisfied .
Nice breakfast and tasty juices.
Comfortable bed, very friendly staff
Room was near ice dispenser which was very loud and woke me up.
Room had lots of appliences
Wish breakfast went to 11:00am instead of 10:00am
Really enjoyed the location, right off the hwy and homey feel.
Was disappointed that the hut tub was out of service. Plus, the fact when I booked my second night, housekeeping almost broke down the door (luckily the inside latch eas on) and then telephone rang, front desk was questioned why I was in room 227 and how did I manage to book this room? Even though the staff member was apologetic, it still put a damper on our staycation getaway from Toronto for 2 nights for my spouse and I. This was very disappointing and at check out I asked the staff to please check into why this occurred as it was very embarrassing.
staff at desk were very good.
King bed had a weak side.always seemed like you were rolling out.Had to sleep crosswise. When booking asked for a quiet area but got beside elevator which was not noisy but other guests did not care about others.
Could not control even from the wall fan for heat. Could not turn it off, felt like I was sleeping with a blow dryer at my ear all night long, not a good nights sleep . In addition the internet speed was so slow I do not know how business people would be able to work at this hotel.
Overall, it was comfortable and quiet! The hotel was simple and the parking was good!
Your pillows are too soft! I had to put a pillow case on the decorative bed roll to use as a pillow! The rooms are a little too tight! We were 3 adults so there was limited movement to get around!
No bar or restaurant for food and no swimming pool.
Breakfast was good
Room was a bit crowded had a fear of tripping
Very friendly and accommodating desk clerk on check in, as were the cleaning staff and the woman looking after the dining area. That can be the difference between a good experience and not so good. Everyone was really friendly.
My key cards kept going down randomly. I'd get locked out of the room or the exercise area for no reason. Simply had to go to the front counter to have them reset, but still, I've never experienced that before.
Room was nice. Price was ridiculously high.
Breakfast was very poor. Eggs were rubbery. Bread to toast was stale. Very disappointing!
Great value for money. Breakfast excellent - lots of variety and all included. Staff exceptionally helpful. Nice big room with microwave and fridge.
Nothing - exceptional property
Front desk staff was very friendly and made a great first impression.
Could use some updating but not a big deal. This very minor point wouldn't stop me from staying again.
Everything was good very clean and comfortable